
Workplace Aggression & Violence in Healthcare Online Course
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Book your Workplace Aggression & Violence in Healthcare course online, call our Sydney customer service team 02 9232 1010 or send us a message.
Workplace Aggression & Violence in Healthcare Online Course Details
Recent studies reveal that 68% of healthcare professionals in Australia have experienced workplace violence, highlighting the urgent need for comprehensive training in recognising, managing, and preventing aggression in healthcare settings.
Workplace violence not only results in physical harm and psychological trauma but also impacts patient care, staff retention, and organisational culture. Understanding why incidents occur, recognising early warning signs, and knowing how to intervene effectively are essential skills for all healthcare professionals.
This Workplace Violence & Aggression in Healthcare course provides a structured approach to identifying, preventing, and managing aggressive behaviours. Healthcare workers play a vital role in supporting patients, families, and colleagues, often in high-stress environments where tensions can escalate quickly. By developing practical strategies and de-escalation techniques, healthcare professionals can create a safer workplace while maintaining compassionate care.
Key insights you'll gain from this online course include:
- Identifying workplace aggression and violence in healthcare settings
- Understanding legal obligations and responsibilities in managing risks
- Recognising the phases of aggression and early warning signs
- Applying de-escalation techniques to prevent incidents from escalating
- Performing post-incident reviews and providing support for those affected
Aggression and violence in healthcare are preventable, unacceptable, and should not be tolerated. Employees need the right skills to anticipate potential conflicts, de-escalate situations, and ensure safety for all. This training builds confidence, helping staff feel prepared to respond appropriately and protect themselves, their colleagues, and their patients.
Ensure a safer workplace for all. Enrol today and empower yourself with essential skills to manage workplace violence and aggression in healthcare.
Training Program
This program is offered online through our learning management system. There are 2 components to this program:
- Online learning
- Online workbooks
Students should allow up to 60 Minutes for the online learning to be completed. If you have completed Workplace Aggression & Violence in Healthcare Online training in the past, you may be able to complete the online program in a shorter time frame.
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Workplace Aggression & Violence in Healthcare Certification
Once successfully completed, learners will be issued with a certificate of completion for Workplace Aggression & Violence in Healthcare. Certificates are emailed to students however hard a copy is available for an additional fee.
Students will be issued with a -
- Certificate of completion for Workplace Aggression & Violence in Healthcare
Certificates are issued by TCP Training Pty Ltd (RTO ID 91118).
Please be aware Students are NOT completing a nationally recognised unit of competency and will NOT be provided with a Statement of Attainment after completing this course.
Course Enrolment
The cost for the Workplace Aggression & Violence in Healthcare Online course is $$49.
View the Workplace Aggression & Violence in Healthcare Refund Policy.
Online payments via Visa, Mastercard, Amex.
If organising staff training, we can facilitate the Workplace Aggression & Violence in Healthcare Online course for groups.
Book NowWorkplace Aggression & Violence in Healthcare Course FAQs
- Why learn online?
Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.
- What are the pre-requisites for this course?
There are no pre-requisites for completing the Workplace Aggression & Violence in Healthcare course and students do not require a USI number.
- What do I need to start this course?
All you need to start is a computer, laptop, tablet or phone and the latest versions of Chrome, Firefox or Safari.
- What are the system requirements?
This Workplace Aggression & Violence in Healthcare Online course enables you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience with no need to download any software.
To complete your online course you will need the following resources -
- PC or Mac Computer, Tablet, iPad, iPhone or Android phone
- Internet connection
- Internet browser (see below)
- Speakers or headphones
Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.
The Workplace Aggression & Violence in Healthcare Online course is a mixture of interactive modules, multiple choice questions and videos. You don't have to complete the course all at once, and can pause it so you can pick up where you left off later.
- What smart devices can I use?
The following smart devices and browsers can be used to complete your Workplace Aggression & Violence in Healthcare Online course -
- Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
- On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
- On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
- On Android phone we recommend using Chrome.
- How am I assessed?
Students will be assessed through the use of online workbooks to confirm knowledge has been achieved and are provided unlimited attempts to complete the Workplace Aggression & Violence in Healthcare Online course.
This Workplace Aggression & Violence in Healthcare Online course combines plain English, videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.
Please Note: if you require accredited training or a Workplace Aggression & Violence in Healthcare Statement of Attainment for the workplace, you should check with your employer or industry body to confirm this Workplace Aggression & Violence in Healthcare Online course is accepted prior to enrolment. We do not offer refunds to students who did not realise they needed an accredited Workplace Aggression & Violence in Healthcare certificate.
- How do I get my certificate?
Once you've successfully completed your Workplace Aggression & Violence in Healthcare course, you will be emailed your Certificate of Completion straight away.
General Course FAQs
- Is my course tax deducible?
In Australia, course fees are tax deductible if they are directly related to your current job, either maintaining or improving the skills required or being a condition of your employment. The course must be linked to your current employment and not just for future job opportunities. Expenses reimbursed by your employer are not deductible, and you can only claim for out-of-pocket costs.
For definitive guidance, please consult a tax professional or refer to the Australian Tax Office (ATO) website to ensure compliance with tax regulations.
- When is my booking confirmed?
Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.
- What are your payment methods?
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.
- Can I pay my package in installments?
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
- I want to book in multiple staff and/or want a company invoice?
We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.
Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.
- What if I have trouble with written/spoken english?
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
- Can Centrelink pay for me?
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.
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Book your Workplace Aggression & Violence in Healthcare Online Course Now
Get instant access to the Workplace Aggression & Violence in Healthcare Online course and start learning from the comfort of your home, office or on-the-go.