Online Courses
Access trusted, nationally recognised online training across key industries. Book a Construction, ESG, First Aid, Hospitality, Human Resources, or Workplace Safety course today and learn online at your own pace with same-day Certificate.
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CPR
Course suitable for healthcare, emergency services, childcare, fitness and sports industries.
First Aid
Course suitable for all industries.
Psychosocial Risk Management
Course suitable for all industries.
Anti-Bribery and Corruption
Course suitable for all employees, particularly managers and HR professionals.
Anti Bullying
Course suitable for all employees, particularly managers and HR professionals.
Anti Money Laundering
Course suitable for employees working in financial institutions and banks.
Armed Hold Up
Course suitable for employees working in high-risk environments, such as retail.
Asbestos Awareness
Course suitable for workers in industries at risk of asbestos exposure.
Assist Clients with Medication
Course suitable for all carers and individual support staff.
Basic Life Support
Course suitable for all employees, particularly those in healthcare or emergency response roles.
Become a Great Leader
Course suitable for more experienced or senior managers.This course has been developed to provide an introduction to leadership, exploring the key differences between managing and leading, and the skills needed to inspire others.

Becoming a Green Business
Course suitable for all employees, particularly managers and HR professionals.
Becoming a Manager
Course suitable for new and aspiring managers.This course has been developed to provide new and aspiring managers with a clear understanding of good management practices, feedback, and team development.

Biological Hazard Guide
Course suitable for workers in industries where biological hazards are a risk.
Boost Your Creativity
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide practical tools and techniques to spark creativity, solve problems, and generate innovative ideas in the workplace.

Building Your Personal Brand
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide insights into creating and developing a personal brand and reputation that supports your professional growth and career goals.

Build Your Credibility
Course suitable for new and aspiring managers.This course has been developed to provide guidance on developing credibility by understanding the traits, behaviours, and practices that build and influence professional trust.

Build Your Resilience
Course suitable for new and aspiring managers.This course has been developed to provide strategies to handle challenges under pressure, recover from setbacks, and build resilience in professional and personal contexts.

Business Ethics and Values
Course suitable for all employees, particularly managers and HR professionals.
Change Management
Course suitable for more experienced or senior managers.This course has been developed to provide leaders with tools and techniques to successfully guide themselves and their teams through organisational change with confidence.

Chemical Handling
Course suitable for manufacturing, pharmaceuticals, oil and gas, agriculture, construction, mining, transportation, automotive, chemical and petrochemical industries.
Community Relations
Course suitable for all employees, particularly managers and HR professionals.
Competition & Consumer Law
Course suitable for all industries that sell goods or services to consumers.
Competition & Consumer Law - Dealing with Consumers Part 1
Course suitable for employees working in customer service or sales roles.
Competition & Consumer Law - Dealing with Consumers Part 2
Course suitable for employees working in consumer-facing roles.
Competition & Consumer Law - Dealing with Other Businesses
Course suitable for employees working in business-to-business industries.
Competition & Consumer Law - Introduction
Course suitable for employees working in consumer law and compliance industries.
Confined Space Training
Course suitable for construction, mining, oil and gas, transportation, energy and utilities, manufacturing, emergency services.
Conflict Resolution
Course suitable for all industries that involve team collaboration or customer interaction.
Construction - Bullying and Harassment for Employees
Course suitable for all employees, particularly construction professionals.
Construction - Bullying and Harassment for Managers and Supervisors
Course suitable for all employees, particularly construction managers and supervisors.
Construction - Duty of Care
Course suitable for all employees, particularly construction professionals.
Construction - EEO for Employees
Course suitable for all employees, particularly construction professionals.
Construction - EEO for Managers and Supervisors
Course suitable for all employees, particularly construction managers and supervisors.
Construction - Health and Safety in the Workplace
Course suitable for all employees, particularly construction professionals.
Contractor Induction
Course suitable for all industries that use contractors for any purpose.
COVID-19 Training
Course suitable for all industries.
COVID-Safe Workplace
Course suitable for all industries.
Creating a Feedback Culture
Course suitable for new and aspiring managers.This course has been developed to provide the skills and approaches needed to give and receive effective feedback, build trust and embed a culture of continuous improvement.

Dealing with Change: Own Your Response
Course suitable for personal development & upskilling.This course has been developed to provide you with three simple techniques to help you stay calm, clear-headed, and in control no matter what changes come your way.

De-escalation Skills for Customer Service Staff
Course suitable for personal development & upskilling.This course has been developed to provide you with simple, effective techniques to defuse tense situations, protect your well-being, and keep conversations on track.

Develop a Better Work-Life Balance
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide strategies for managing the balance between professional demands and personal wellbeing, creating healthier routines and priorities.

Develop Your Coaching Skills
Course suitable for new and aspiring managers.This course has been developed to provide practical coaching strategies and techniques to support others’ growth, build confidence, and encourage professional development.

Disciplinary Action
Course suitable for all industries that employ staff.
Diversity, Equity, Inclusion, and Belonging at Work
Course suitable for all employees, particularly managers and HR professionals.
Driving Safety
Course suitable for transportation, logistics, delivery and courier services, construction, mining.
Drugs & Alcohol
Course suitable for all industries that employ staff.
Duty of Care Certificate
Course suitable for healthcare, aged care, disability services, childcare, hospitality, retail.
Duty of Care Training
Course suitable for healthcare, aged care, disability services, childcare, hospitality, retail.
EEO Compliance
Course suitable for all industries that employ staff.
EEO Training for Employees
Course suitable for all industries that employ staff.
Effective Communication
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide an introduction to core communication skills, helping you to evaluate, improve, and adapt your communication style with confidence.

Effective Decision-Making
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide proven techniques for making clear, constructive and effective decisions and avoiding common pitfalls in professional group settings.

Effective Team Management
Course suitable for more experienced or senior managers.This course has been developed to provide managers with practical skills to lead, motivate, and support their teams for improved collaboration, momentum and performance.

Electrical Risks Hazard Guide
Course suitable for construction, mining, energy and utilities, manufacturing.
Embracing Diversity
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide an introduction to diversity and inclusion practices, helping you foster a workplace culture that values every individual.

Embracing the Circular Economy
Course suitable for all employees, particularly managers and HR professionals.
Employee Relations, Diversity, Equity, Inclusion and Belonging
Course suitable for all employees, particularly managers and HR professionals.
Enhance Emotional Intelligence
Course suitable for new and aspiring managers.This course has been developed to provide strategies for developing self-awareness, empathy, and emotional intelligence with in the workplace to improve communication.

Environmental, Social, and Governance (ESG) Fundamentals
Course suitable for all employees, particularly managers and HR professionals.
Ergonomics
Course suitable for all industries that involve office work or manual labor.
Excavations Hazard Guide
Course suitable for construction, mining.
Excellent Customer Service
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide an introduction to customer service skills, focusing on building positive interactions and lasting client relationships.

Fire Awareness & Extinguisher Training
Course suitable for all industries.
Fire Warden
Course suitable for all industries.
Fraud & Corruption Awareness & Prevention
Course suitable for all industries that involve financial transactions or customer data.
Gaming Harm Minimisation
Course suitable for RCG gaming attendants, RSL and pub managers, board directors and anyone with RCG responsibilities.
General Evacuation Training
Course suitable for all industries.
Get to Grips With Finance
Course suitable for more experienced or senior managers.This course has been developed to provide managers with essential finance literacy and knowledge, from budgeting and cost management to identifying areas for improvement.

Hand Hygiene for Healthcare Workers
Course suitable for healthcare, aged care, childcare, hospitality, food and beverage.
Hand Tools Hazard Guide
Course suitable for construction, manufacturing, mining.
Hazardous Chemical
Course suitable for manufacturing, agriculture, oil and gas, transportation, automotive, chemical and petrochemical industries.
Hazardous Chemical Hazard Guide
Course suitable for manufacturing, agriculture, oil and gas, transportation, automotive, chemical and petrochemical industries.
Hazardous Substances & Dangerous Goods Hazard Guide
Course suitable for all industries that involve hazardous materials.
Health and Safety in the Workplace
Course suitable for all employees, particularly those in high-risk industries.
How to Behave at the Christmas Party
Course suitable for all industries.
Implementing a Strategy
Course suitable for more experienced or senior managers.This course has been developed to provide tools for successfully implementing organisational strategies and ensuring teams align with business objectives to achieve its goals.

Improve Your Time Management
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide techniques and strategies to manage tasks effectively, identify common time-drains, and improve efficiency and productivity in everyday work.

Improving Wellbeing
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide practical strategies for supporting personal wellbeing, building healthier habits and fostering resilient workplace environments.

Incident Investigation
Course suitable for all industries.
Information & Cyber-Security
Course suitable for all industries that handle sensitive or confidential data.
Injury Management
Course suitable for all industries that employ staff.
Injury Management for Managers
Course suitable for all industries that employ staff.
Introducing Project Management
Course suitable for new and aspiring managers.This course has been developed to provide an introduction to project management tools and techniques, enabling you to plan, organise, and deliver projects effectively.
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Introduction to Climate Change
Course suitable for all employees, particularly managers and HR professionals.
Introduction to Ethical Corporate Behaviour
Course suitable for all employees, particularly managers and HR professionals.
Introduction to Social Impact
Course suitable for Managers and supervisors, employees.
Introduction to Stakeholder Management
Course suitable for personal development & upskilling.This course has been developed to provide you with an understanding of managing stakeholder relationships, including ethical sourcing, clear supply chains, product transparency, community impact, measuring engagement, and aligning with sustainability standards.
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Introduction to the Environment
Course suitable for all employees, particularly managers and HR professionals..jpg)
Introduction to the Environmental Impacts of Pollution and Waste
Course suitable for all employees, particularly managers and HR professionals..jpg)
Introduction to the Green Economy
Course suitable for all employees, particularly managers and HR professionals.
Introduction to Valuing Your People
Course suitable for all employees, particularly managers and HR professionals.
LGBTIQA+ Awareness in the Workplace
Course suitable for all industries.
Lone Worker Safety: Dynamic Risk Assessments
Course suitable for personal development & upskilling.This course has been developed to provides you with an understanding of how to take a 'dynamic risk assessment pause' to help keep yourself safe when working alone.

Managing Difficult Conversations
Course suitable for new and aspiring managers.This course has been developed to provide guidance on preparing for and conducting challenging workplace conversations and navigating conflict to achieve constructive outcomes.

Managing the Risk of Falling Objects
Course suitable for construction, manufacturing, mining.
Manual Handling
Course suitable for all industries that involve manual labor.
Manual Handling Hazard Guide
Course suitable for all industries that involve manual labor.
Minimising Risk Using PPE Hazard Guide
Course suitable for all industries that involve hazardous activities or materials.
Modern Slavery
Course suitable for all industries that use supply chains involving human labor.
Negotiate Like a Pro
Course suitable for more experienced or senior managers.This course has been developed to provide effective negotiation skills and proven techniques to achieve positive outcomes with clients, colleagues, and stakeholders.

Networking (For Those Who Hate It)
Course suitable for more experienced or senior managers.This course has been developed to provide practical strategies to build confidence, expand professional influence, develop networks, and use online and face-to-face tools effectively.

Net Zero and Your Carbon Footprint
Course suitable for all employees, particularly managers and HR professionals.
Noise Hazard Guide
Course suitable for workers in noisy environments (e.g., construction, factories).
Outdoor Worker - Bullying and Harassment for Employees
Course suitable for all employees, particularly outdoor working professionals.
Outdoor Worker - Bullying and Harassment for Managers and Supervisors
Course suitable for all employees, particularly outdoor working managers and supervisors.
Outdoor Worker - Duty of Care
Course suitable for all employees, particularly outdoor working professionals.
Outdoor Worker - Duty of Care for Managers and Supervisors
Course suitable for all employees, particularly outdoor working managers and supervisors.
Outdoor Worker - EEO for Managers and Supervisors
Course suitable for all employees, particularly outdoor working managers and supervisors.
Outdoor Workers - EEO for Employees
Course suitable for all employees, particularly outdoor working professionals.
Performance Management
Course suitable for new and aspiring managers.This course has been developed to support managers with the skills to set clear expectations, manage performance, provide ongoing feedback and conduct constructive reviews.

Performance Management
Course suitable for managaers, supervisors, HR professionals.
Positive Workplace Culture
Course suitable for all employees, managers, HR professionals.
Practical Problem-Solving
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide a systematic approach to solving problems, analysing root causes, and applying effective, practical solutions to avoid repeating the same mistakes.

Presenting With Impact
Course suitable for more experienced or senior managers.This course has been developed to provide presentation skills, techniques, and confidence-building strategies to plan, design, and deliver impactful presentations.

Privacy Act
Course suitable for all employees, particularly those handling personal data.
Protecting Whistleblowers
Course suitable for all employees, particularly those in high-risk industries.
Recruiting the Best Talent
Course suitable for more experienced or senior managers.This course has been developed to provide guidance on recruitment processes, from identifying and securing the best talent to ensuring new hires feel valued and supported.

Risk Assessment
Course suitable for managaers, supervisors, safety officers.
Risk Management
Course suitable for managaers, supervisors, safety officers.
Self-Development
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide an introduction to self-development, helping you identify growth opportunities and plan your professional journey.

Sexual Harassment
Course suitable for all employees, managers, HR professionals.
Silica Awareness
Course suitable for workers in industries at risk of silica exposure.
Slips & Trips Hazard Guide
Course suitable for all employees, particularly those working in high-risk areas.
Social Media Policy
Course suitable for all employees, particularly those who use social media.
Social Responsibility
Course suitable for more experienced or senior managers.This course has been developed to provide managers with an understanding of social responsibility, including environmental, social, and long-term sustainabile and ethical practices.

Sustainable Procurement and Net Zero Supply Chains
Course suitable for all employees, particularly managers and HR professionals.
The Leadership Lens: From Peer to Leader
Course suitable for personal development & upskilling.This course has been developed to provide you with the Leadership Lens technique to lead former peers with confidence and clarity.

Underground Utilities Hazard
Course suitable for workers in construction and utility industries.
Working at Heights Hazard Guide
Course suitable for workers in construction and industrial industries.
Workplace Aggression & Violence in Healthcare
Course suitable for healthcare professionals, support staff.
Workplace Bullying
Course suitable for all employees, managers, HR professionals.
Work Site Induction Package
Course suitable for workers in industries with work sites.Online Courses
According to Deloitte Access Economics, online training has the potential to increase productivity by up to 10%, which could increase GDP in Australia up to $26 billion by 2025. This highlights the importance of online training and the need for businesses to embrace it to remain competitive.
Online training has become essential for both Australian businesses and employees to remain competitive in today's fast-paced economy. For businesses, online training can improve productivity, reduce costs, and provide a competitive advantage. It can also help employees stay up-to-date with new technologies and changing market conditions, making them more efficient and effective in their roles. Moreover, online training offers flexibility and accessibility, allowing employees to balance their work and personal commitments with their training needs.
For employees, online training provides access to new skills and knowledge that can enhance their employability and lead to career advancement opportunities. With the changing nature of work, it is essential for employees to continuously upskill and reskill to remain competitive in their roles. Online training can help employees stay current with industry trends and advancements, allowing them to adapt to changing work environments and stay ahead of the competition.

Online Training Programs
These programs are offered online through our learning management system. There are 2 components to these programs:
- Online learning
- Online workbooks
There are no pre-requisites for completing Online courses and students do not require a USI number.
Online Course Requirements
Our Online courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience.
To complete an online course you will need the following resources -
- PC or Mac Computer, Tablet, iPad, iPhone or Android phone
- Internet connection
- Internet browser (see below)
- Speakers or headphones
Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.
The Online courses are a mixture of interactive modules, multiple choice questions and videos. You don't have to complete a course all at once, and can pause it so you can pick up where you left off later. Once you've successfully completed a course, you will be emailed your Certificate of Completion straight away.
- Online Course Software
- Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
- On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
- On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
- On Android phone we recommend using Chrome.
Online Course Pre-requisites
- There are no pre-requisites for completing these courses and students do not require a USI number.

Online Staff Training
For group enrolments we supply staff with individual access to online courses, personalised certificates and corporate discounts for 25 or more employees.
Online Course FAQs
- Why learn online?
Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.
- What are the pre-requisites for these courses?
There are no pre-requisites for completing these online courses and students do not require a USI number.
- What do I need to start a course?
All you need to start is a computer, laptop, tablet or phone and the latest versions of Chrome, Firefox or Safari.
- What are the system requirements?
These online courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience with no need to download any software.
To complete an online course you will need the following resources -
- PC or Mac Computer, Tablet, iPad, iPhone or Android phone
- Internet connection
- Internet browser (see below)
- Speakers or headphones
Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.
The online courses are a mixture of interactive modules, multiple choice questions and videos. You don't have to complete the course all at once, and can pause it so you can pick up where you left off later.
- What smart devices can I use?
The following smart devices and browsers can be used to complete an online course -
- Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
- On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
- On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
- On Android phone we recommend using Chrome.
- How am I assessed?
Students will be assessed through the use of online workbooks to confirm knowledge has been achieved and are provided unlimited attempts to complete the online courses.
These online courses combine plain English, videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.
Please Note: if you require accredited training or a Statement of Attainment for the workplace, you should check with your employer or industry body to confirm these online courses are accepted prior to enrolment. We do not offer refunds to students who did not realise they needed an accredited certificate.
- How do I get my certificate?
Once you've successfully completed an online course, you will be emailed your Certificate of Completion straight away.
General Course FAQs
- Is my course tax deducible?
In Australia, course fees are tax deductible if they are directly related to your current job, either maintaining or improving the skills required or being a condition of your employment. The course must be linked to your current employment and not just for future job opportunities. Expenses reimbursed by your employer are not deductible, and you can only claim for out-of-pocket costs.
For definitive guidance, please consult a tax professional or refer to the Australian Tax Office (ATO) website to ensure compliance with tax regulations.
- When is my booking confirmed?
Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.
- What are your payment methods?
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.
- Can I pay my package in installments?
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
- I want to book in multiple staff and/or want a company invoice?
We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.
Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.
- What if I have trouble with written/spoken english?
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
- Can Centrelink pay for me?
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.