Booking Terms & Conditions
The following Terms and Conditions apply to all On-Site bookings:-
- Cancellation or
rescheduling within 7 business days of the course start date, may incur a fee of 20% of the total course
fee
-
Cancellation
or rescheduling outside 7 business days of the course start date may incur a fee of 10%of the total course
fee
-
TCP requests that
cancellation or reschedule requests be made in writing, changes will become
effective upon receipt of written notification
-
Payment must be received a minimum of 10
business days prior to the course start date,course will be confirmed upon receipt of payment
-
Training
conducted in regional areas will include travel and/or accommodation
expenses in addition to the course
fees
-
Prices are set according to group numbers, i.e. 1 -
10. Should additional participants attend the scheduled on-site training course,
TCP will invoice you for each additional participant at TCP’s standard
individual participant rate as determined by the course
- TCP reserves the right to make alterations to a
previously confirmed training course date at short notice should an emergency
occur. In such cases TCP will inform the client immediately. In the event that
it is necessary for TCP to re-schedule the course(s) to another date(s) then TCP
will inform the Client as soon as practical regarding the new date(s). The
Client has the right to apply for a full refund only when TCP has re-scheduled
the course more than once. TCP has no other liability due to changes to the
training course date other than those set out in these conditions. No other
claim for compensation or expenses will be considered.
-
The client is
to ensure facilities and equipment are suitable and in good working order
-
The
client is to ensure course
participants are aware of the commencement time,
ID requirements for courses and any other
relevant pre-course information
-
The client
is to advise course participants of any study that needs to be completed
prior to attending the course, and to provide participants with manuals and/or
workbooks to enable them to complete the required study.